Delete Your Data
Last updated: 1 September 2026
You can delete your data whenever you want. You don't have to contact us — you can do it yourself from inside the app.
Option 1 — From the app (recommended)
- Open Vivalo
- Go to the Profile tab
- Tap Data & sync
- Choose Delete account and all data
This deletes both the records on your phone and your account on the server (if you have one). We ask you to confirm; the action cannot be undone.
Option 2 — Just uninstall
If you never created an account, all of your data lives only on your phone. Uninstalling the app removes it, and we hold no record of you.
Option 3 — By email
If you no longer have access to your phone, write to [email protected]. Include your username so we can verify the request. We respond and complete the deletion within 30 days at the latest.
What gets deleted
| Data | Status |
|---|---|
| All health and habit records | Permanently deleted |
| Streaks, goals, craving logs | Permanently deleted |
| Account details (username, password hash) | Permanently deleted |
| Device identifier | Permanently deleted |
| Server access logs | Auto-deleted after at most 30 days |
About our backups: system backups are retained for at most 30 days. After your deletion request your data is removed from the live system immediately, and drops out of backups within 30 days at the latest.
Advertising identifier
We do not store your advertising identifier; you can reset it in your phone's settings. Android: Settings → Google → Ads. iOS: Settings → Privacy & Security → Tracking.